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CUSTOMERS

Trust is a two way street. That goes for your brand and Empathy.co, as well as your brand and your customers.

CUSTOMERS

Trust is a two way street. That goes for your brand and Empathy.co, as well as your brand and your customers.

customers background

Customer Stories

The key to trust? Transparency. Which is precisely why we’ve got a collection of Customer Success Stories to share with you — and we look forward to including your brand here, too!

“Empathy Platform’s merchant-centric design was paramount to our decision as it allows our retail brands to truly create a meaningful privacy-based search experience for consumers.”

“Our search guides our visitors to the right products or information easily, effortlessly and elegantly, and this is just the beginning.”
“With Empathy, we place search as the centre of the ecommerce platform and the customer experience. We use Empathy Platform for all the aspects related to navigation, catalogue browsing, product pages and much more.”
“Since working with Empathy, we’ve seen increased customer engagement, loyalty, and happiness, and huge improvements in site performance, sales and revenue.”
“Migrating our commerce search to Empathy.co has given our shoppers a streamlined, engaging experience that encourages discovery without raising concerns about data privacy.”
Casa del Libro Case Study

Casa del Libro Case Study

Lifting the cover on the leading bookstore's site enhancements

Read the Story
Vodafone Case Study

Vodafone Case Study

From Google Search Appliance to Empathy Interface

Read the Story
Pronovias Case Study

Pronovias Case Study

The importance of discovery

Read the Story
Toys R Us Case Study

Toys R Us Case Study

From Hybris Search to Empathy

Read the Story
Perfume's Club Search Case Study

Perfume's Club Search Case Study

Meaningful results through a trustworthy experience

Read the Story
Health & Beauty Commerce Case Study

Health & Beauty Commerce Case Study

A set of use cases and brand examples for achieving search and...

Read the Story
Carrefour Case Study - Search Migration

Carrefour Case Study - Search Migration

Trust by Design Commerce Search powered by Empathy Platform

Read the Story
Conforama: Doofinder to Empathy Platform Migration

Conforama: Doofinder to Empathy Platform Migration

Creating a comfortable, welcoming Search & Discovery experience

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BSH: Privacy by Design Search the path to Empathy

BSH: Privacy by Design Search the path to Empathy

A Commerce Search Journey

Read the Story
PDPAOLA: pairing technology with design

PDPAOLA: pairing technology with design

Search & Discovery to Generate Exponential Ecommerce Growth

Read the Story

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Advanced retailers who build trust with Empathy.co include:

  • BSH
  • Carrefour
  • Casa del Libro
  • Connect
  • Kroger
  • Tous
  • Vodafone

An Empathy.co
more, human tip:

By being open and honest with your customers about the technology you use to make their experience with your brand a joyful one, the base of understanding and trustworthiness grows.

Let’s connect

Kick off your path to Search & Discovery success.

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