CUSTOMERS
Trust is a two way street. That goes for your brand and Empathy.co, as well as your brand and your customers.
CUSTOMERS
Trust is a two way street. That goes for your brand and Empathy.co, as well as your brand and your customers.
Customer Stories
The key to trust? Transparency. Which is precisely why we’ve got a collection of Customer Success Stories to share with you — and we look forward to including your brand here, too!
Equalize Feature Whitepaper
The tool that gives merchandisers the ability to adjust result...
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Transform Black Friday to Connect with Shoppers and Build Brand Trust
Black Friday offers a unique opportunity to catch new customer...
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4 Reasons Digital Trust will Keep your Customers Coming Back for More
Empathy.co breaks down new research from Deloitte Digital into...
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Shifting to Session-Based Findability
Evaluate search success and enhance customers’ experience usin...
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Style the Store Windows of your Search Experience
Guide and inspire shoppers in multiple scenarios and many layo...
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Search As A Human Conversation
Search is a dialogue based on peoples’ needs, wants and inspir...
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Explain Feature Whitepaper
The tool that gives merchandisers the power to understand why ...
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The No-Code Solution to Search Configuration
Empathy.co’s Merchandiser- & Partner-controlled tool that offe...
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Doofinder To Empathy Platform Migration Case Study
Creating a comfortable, welcoming Search & Discovery experience
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Will Privacy Shape Commerce
Privacy will always win as long as common sense prevails.
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Why Major Grocers turn to Related Tags
More and more retailers are adopting Related Tags to help peop...
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Standing Out Through Commerce Search
How Tous.com took Search beyond a box to inspire shoppers
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Endeca Oracle Empathy Platform Migration Case Study
Trust by Design Commerce Search powered by Empathy Platform
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Is your Search ready for Black Friday?
During special shopping events like Black Friday, shoppers sig...
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Empathy.co launches new Partner Program
Today we are excited to launch our Empathy Partner Program, te...
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Online Trust Survey
How consumers' attitudes related to privacy are impacting digi...
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Online Fashion You Can Trust
Distinguish your brand by providing Search & Discovery that re...
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Health Beauty Case Study
A set of use cases and brand examples for achieving search and...
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Overhaul Profiling From Relevant Search
Meaningful results through a trustworthy experience
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Measuring Search Relevancy
A collection of methods for Offline Evaluation, Online Experim...
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Getting ready for huge demand during Black Friday
The experience on the site during Black friday is key. Every r...
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Choosing A Predictive Model For Commerce Trends
The Secret Science Behind Trend Detection
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BACK TO SCHOOL: How Carrefour.es makes it easier through Search and Discovery
In times of uncertainty and difficulty it is critical to make ...
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Be Immersed in Empathy
I‘m so happy to introduce Experience Empathy, a new way of exp...
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The Search as a Guide to Fulfil Dreams
With brand-new Empathy Search and Discovery features to share,...
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Visual Facets: The Forefront of Search and Discovery
Filters and facets are still a pending subject for many e-comm...
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Applying synonyms: choose well and increase the findability of your site!
When navigating an eCommerce store’s catalogue and looking for...
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The most sought-after books in Madrid's 52nd annual book fair
As Madrid’s annual book fair goes into its second week at the ...
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Five minutes with Lovelybikes
We caught up with Diego Fernández who’s Digital Manager at Lov...
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Special Dates Guide
Capitalise on key retail dates by understanding consumer behav...
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Casa Del Libro Case Study
Lifting the cover on the leading bookstore's site enhancements
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Advanced retailers who build trust with Empathy.co include:
An Empathy.co
more, human tip:
By being open and honest with your customers about the technology you use to make their experience with your brand a joyful one, the base of understanding and trustworthiness grows.