Resources
We’ve been making ethical, expressive and human-centred digital commerce solutions since 2012
Customer stories
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12 April 2019
Lifting the cover on the leading bookstores site enhancements
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03 July 2019
Getting the pipes of site search & design flowing to perfection
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19 August 2019
From Google Search Appliance to Empathy Interface
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03 February 2020
The importance of discovery
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09 September 2020
FROM HYBRIS SEARCH TO EMPATHY
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03 November 2020
Trust by Design Commerce Search powered by Empathy Platform
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15 March 2021
Meaningful results through a trustworthy experience
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12 May 2021
A set of use cases and brand examples for achieving search and discovery success
Guides
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14 April 2019
Capitalise on key retail dates by understanding consumer behaviour
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19 June 2020
Harness the power of analytics for search success
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29 September 2020
A set of useful wireframes and references
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10 November 2020
The Secret Science Behind Trend Detection
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23 February 2021
A collection of methods for Offline Evaluation, Online Experimentation and Automated Optimisation
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07 June 2021
Distinguish your brand by providing Search & Discovery that respects your customers’ privacy
Ebooks
Podcasts
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22 December 2020
In this third podcast we explore and reflect on the present and future of relevance with Andreas Wagner, Founder and CTO of SearchHub.io
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25 November 2020
What is intelligence in software? What forms has that intelligence taken today? This month we dedicate our podcast to #AI with the collaboration of @BlancaHuergo at the University of Oxford.
Blog
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20 July 2021
Growing Teams, Empowering People
In just a year, we’ve seen a sudden burst in employee growth at Empathy, bringing both new opportunities and challenges to evolving as a company. At the People Entrusting department,...
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13 July 2021
Running Apache Spark on Kubernetes
Using Spark on K8s to overcome dependency on cloud providers. For the last few weeks, I’ve been deploying a Spark cluster on Kubernetes (K8s). I want to share the challenges,...
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08 July 2021
Empathy's Take on Virtual Onboarding
Beginning a new job is already full of uncertainty and even more so starting remotely. As People teams, we must be aware of this uncertainty. It’s our job to rise...
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07 July 2021
Joyful people, joyful products
Putting people at the centre builds a trust-based community that colleagues and customers want to join.