Resources
We’ve been making ethical, expressive and human-centred digital commerce solutions since 2012
Customer stories
-
Lifting the cover on the leading bookstores site enhancements
-
From Google Search Appliance to Empathy Interface
-
The importance of discovery
-
FROM HYBRIS SEARCH TO EMPATHY
-
Trust by Design Commerce Search powered by Empathy Platform
-
Meaningful results through a trustworthy experience
-
A set of use cases and brand examples for achieving search and discovery success
Guides
-
Capitalise on key retail dates by understanding consumer behaviour
-
Harness the power of analytics for search success
-
A set of useful wireframes and references
-
The Secret Science Behind Trend Detection
-
A collection of methods for Offline Evaluation, Online Experimentation and Automated Optimisation
-
Distinguish your brand by providing Search & Discovery that respects your customers’ privacy
Ebooks
Podcasts
- read more
-
22 December 2020
In this third podcast we explore and reflect on the present and future of relevance with Andreas Wagner, Founder and CTO of SearchHub.io
-
25 November 2020
What is intelligence in software? What forms has that intelligence taken today? This month we dedicate our podcast to #AI with the collaboration of @BlancaHuergo at the University of Oxford.
Blog
-
27 September 2021
Once Upon a Time, in a Land of Data...
Learning from each other by sharing our methods and ideas is an important practice between us designers. With so much data being created every day, our objective as Designers is...
-
22 September 2021
Building Your Bigger Data Picture
The Data team and I are working on a new feature for Empathy Playboard: Custom search performance reports. This will allow you to blend data from Playboard Analytics and your...
-
15 September 2021
License to Code
Why Empathy chose Apache 2.0 to go open source with Interface X frontend components
-
08 September 2021
Our Frontend Journey to Open Source
Empathy wouldn’t be what it is today without open source projects.