Resources
We’ve been making ethical, expressive and human-centred digital commerce solutions since 2012
Customer stories
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Lifting the cover on the leading bookstores site enhancements
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From Google Search Appliance to Empathy Interface
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The importance of discovery
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FROM HYBRIS SEARCH TO EMPATHY
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Meaningful results through a trustworthy experience
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A set of use cases and brand examples for achieving search and discovery success
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Trust by Design Commerce Search powered by Empathy Platform
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How Tous.com took Search beyond a box to inspire shoppers
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Creating a comfortable, welcoming Search & Discovery experience
Guides
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Capitalise on key retail dates by understanding consumer behaviour
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Harness the power of analytics for search success
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A set of useful wireframes and references
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The Secret Science Behind Trend Detection
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A collection of methods for Offline Evaluation, Online Experimentation and Automated Optimisation
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Distinguish your brand by providing Search & Discovery that respects your customers’ privacy
Ebooks
Podcasts
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11 April 2022
In the latest episode of Humanizing Technology, we spoke with Sergio Maldonado, founder and CEO of PrivacyCloud. Sergio is an...
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24 March 2022
Tudock GmbH is a Digital Commerce Agency with a focus on Adobe and Magento based platforms as well as search...
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07 March 2022
In the latest episode of Humanizing Technology, we spoke to Pieter Vegt about his role as Product Owner and the...
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20 January 2022
In the 6th episode of our podcast, we spoke to Ángel Maldonado, founder and CEO of Empathy.co, about our latest...
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12 April 2021
Our fifth podcast reflects on the future of commerce search. What does the road ahead look like? What role will...
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16 February 2021
We dedicate the fourth episode of Humanising Technology to the future of digital and human values. And on this journey...
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22 December 2020
In this third podcast we explore and reflect on the present and future of relevance with Andreas Wagner, Founder and CTO of SearchHub.io
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25 November 2020
What is intelligence in software? What forms has that intelligence taken today? This month we dedicate our podcast to #AI with the collaboration of @BlancaHuergo at the University of Oxford.
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07 October 2020
In this first podcast we’ve invited Marco Pina, Nuance Communications Sales Director for Southern Europe, and the show is dedicated – how could it be otherwise – to the voice.
Blog
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24 May 2022
Empathy.co sets a sky-high standard for Ethical Commerce
Empathy.co’s new Search & Discovery Platform is officially available for all companies looking to respect their customers’ privacy while providing a human connection with each shopping experience.
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05 May 2022
Cloud FinOps — Part 4: Kubernetes Cost Report
Now that we have covered the Principles, Tag Allocation Strategy and the Cloud Cost Report, it is time for the fourth instalment — gaining cost visibility on Kubernetes Workloads.
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29 April 2022
Make the Most of Your Previous Searches
Dive into pre-search in a predictive layer, the experience of searching as an explorational process. The search box builds a conversation, helping shoppers without them having to ask for it...
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26 April 2022
Playboard Perspective: Internal Activity and Engagement At-a-Glance
The power of a tool that impacts relevancy and, consequentially, queries’ performance is huge. As the instrument that controls the Search & Discovery experience, we are always working to ensure...