Resources
We’ve been making ethical, expressive and human-centred digital commerce solutions since 2012
Customer stories
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12 April 2019
Lifting the cover on the leading bookstores site enhancements
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03 July 2019
Getting the pipes of site search & design flowing to perfection
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19 August 2019
From Google Search Appliance to Empathy Interface
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03 February 2020
The importance of discovery
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09 September 2020
FROM HYBRIS SEARCH TO EMPATHY
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03 November 2020
Trust by Design Commerce Search powered by Empathy Platform
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15 March 2021
Meaningful results through a trustworthy experience
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12 May 2021
A set of use cases and brand examples for achieving search and discovery success
Guides
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14 April 2019
Capitalise on key retail dates by understanding consumer behaviour
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19 June 2020
Harness the power of analytics for search success
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29 September 2020
A set of useful wireframes and references
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10 November 2020
The Secret Science Behind Trend Detection
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23 February 2021
A collection of methods for Offline Evaluation, Online Experimentation and Automated Optimisation
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07 June 2021
Distinguish your brand by providing Search & Discovery that respects your customers’ privacy
Ebooks
Podcasts
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22 December 2020
In this third podcast we explore and reflect on the present and future of relevance with Andreas Wagner, Founder and CTO of SearchHub.io
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25 November 2020
What is intelligence in software? What forms has that intelligence taken today? This month we dedicate our podcast to #AI with the collaboration of @BlancaHuergo at the University of Oxford.
Blog
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28 July 2021
Popular Next Searches
As designers of digital experiences, we live every day in the dichotomy between our hunger for intuitive, fulfilling spaces and our very human desire to protect our privacy. So how...
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20 July 2021
Growing Teams, Empowering People
In just a year, we’ve seen a sudden burst in employee growth at Empathy, bringing both new opportunities and challenges to evolving as a company. At the People Entrusting department,...
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13 July 2021
Running Apache Spark on Kubernetes
Using Spark on K8s to overcome dependency on cloud providers. For the last few weeks, I’ve been deploying a Spark cluster on Kubernetes (K8s). I want to share the challenges,...
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08 July 2021
Empathy's Take on Virtual Onboarding
Beginning a new job is already full of uncertainty and even more so starting remotely. As People teams, we must be aware of this uncertainty. It’s our job to rise...