How Kroger is Building and evolving AI search with Empathy

Driving growth with Explainable AI Ethical Discovery

The US’ largest grocer, Kroger, and Empathy.co have been working side by side since 2020, continuously evolving AI Search & Discovery to empower shoppers and associates alike. Through explainable AI, ready-made components, and a PaaS model, their partnership has transformed digital experiences, driving growth, innovation, and ethical, transparent commerce.