An Open-Innovation Case Study
Search & Discovery to Generate Exponential Ecommerce Growth
A Commerce Search Journey
A life cycle of data protection fines
The tool that gives merchandisers the ability to adjust results by weighting product attributes
Search is a dialogue based on peoples’ needs, wants and inspirations; make way for an empathetic and efficient search experience.
The tool that gives merchandisers the power to understand why results appear the way they do
Creating a comfortable, welcoming Search & Discovery experience
Tackling risks to people’s digital privacy
Privacy will always win as long as common sense prevails.
How Tous.com took Search beyond a box to inspire shoppers
Trust by Design Commerce Search powered by Empathy Platform
How consumers' attitudes related to privacy are impacting digital commerce
Distinguish your brand by providing Search & Discovery that respects your customers’ privacy
A set of use cases and brand examples for achieving search and discovery success
Meaningful results through a trustworthy experience
A collection of methods for Offline Evaluation, Online Experimentation and Automated Optimisation
From Intelligence to Trust and Decentralisation
The Secret Science Behind Trend Detection
A set of useful wireframes and references
From Hybris Search to Empathy
Harness the power of analytics for search success
The importance of discovery
From Google Search Appliance to Empathy Interface
Capitalise on key retail dates by understanding consumer behaviour
Get the most out of your site search
Lifting the cover on the leading bookstore's site enhancements
