Traditional search and merchandising to shape results precisely.
Search that understands shopper intent and drives conversion.
Conversational discovery that helps shoppers find the right product.
Agentic AI you can own and control, designed to go beyond retail.
AI commerce search tailored to how each vertical shops and sells.
Native integrations across commerce platforms.
Customer stories from commerce search in production.
Ideas, product updates and thinking on ethical AI search.
Join the team building private AI search for commerce.
Learn Empathy Platform through courses and community.
Our ethical commitments to people, privacy and commerce.
Lifting the cover on the leading bookstore's site enhancements
Get the most out of your site search
Capitalise on key retail dates by understanding consumer behaviour
From Google Search Appliance to Empathy Interface
The importance of discovery
Harness the power of analytics for search success
From Hybris Search to Empathy
A set of useful wireframes and references
