At a time when technology is thrown into the world and hoped to become right, elevating values and responsibility becomes paramount. May we present to you, Open Innovation.
Last week we launched Open Innovation, a new innovation-led, go-to-market approach to rapidly test, validate and share new tech solutions in a public forum. Dedicated, multi-disciplinary squads will follow a “building in public” mindset and work together with new and existing Empathy.co partners across the retail and tech sectors. The Open Innovation methodology moves away from ‘productised’ technology by collaborating with retailers to understand real business problems and create solutions that better serve retail brands.
Current Open Innovation Projects
In partnership with Privacy Cloud, this area explores innovative ways to approach ePrivacy concerns, such as offering ePrivacy stress tests. These provide retailers with tools to assess privacy risks, identify what data is used to train AI, and know how they comply with the privacy standards set by GDPR and their use of their consumers’ data.
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Looks at how to understand and optimise search results by combining multiple models and variants, testing different search scenarios and vector keyword combinations while preserving explainability and accountability. The Open Explainability team is exploring vector visualisation to easily understand the relationship between the query and its related terms in a friendly, visual way.
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A new way of searching with Holon-based experiences, Open Relevance aims to put the customer at the centre to inspire and guide through the pre-search experience while helping merchants to create privacy-first personalisation. Open Relevance solves the problem of non-result searches by unifying vector search with keyword search, displaying results by relevance, size, motion and their interrelations to enhance the search capability and create more intelligent searches.
Learn more >
Building a Collaborative Ecosystem
Open Innovation is already working with leading retail brands such as Carrefour, Kroger and Bosch to deliver a new wave of innovation within the eCommerce sector. While we continue to work with our current partners to explore new areas of innovation, we are excited to engage with product teams, designers, and developers across other retail brands’ eCommerce and tech sectors through workshops, seminars, and innovation days.
Open Innovation is a bold step towards reshaping the technology landscape, focusing on solving real-world challenges. By actively involving retailers, we aim to foster an innovation-led culture that puts businesses’ and consumers’ needs at the forefront.
Our co-founder and CEO Angel Maldonado commented on this recent announcement:
“Innovation is essential to all tech businesses, especially in the current industry landscape. However, too often our gaze and focus as developers in this industry is on innovation for innovation’s sake rather than centred on solving real and tangible problems for businesses or consumers. Open Innovation shakes up this status-quo and moves away from ‘productised’ tech and build an innovation-led culture that looks at problems from a business perspective rather than a product one. As the landscape of the tech and eCommerce sectors becomes increasingly competitive and challenging, it’s vital we take this approach. We’re thrilled to bring both tech and retail partners with us as we look to rapidly innovate and solve the challenges businesses are facing today.”
Ready to join the #OpenInnovation movement? If you have any questions or want to find out how to get involved, get in touch!