RESPONSIBLE
PERSONALISATION
HACKATHON

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WHY RUN A HACKATHON WITH
EMPATHY.CO?

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ENERGISE TALENT

Energise talent within the space of data sustainability, digital ethics, responsible personalisation and decentralisation.

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CROWDSOURCE IDEAS

Crowdsource great ideas into solutions for business problems and opportunities with a community of experienced product makers, developers and designers.

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Collaborate Cross-Functionally

Promote cross-functional interaction & engagement between teams and external contributors through a culture of open experimentation.

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Decentralise

Enter new, cutting-edge frameworks and technologies from the decentralisation space into any business.

HACKATHON PLAN

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THEMES

Explainability

AI / Relevance Explainability: Elevate product sorting signals to shopping experiences.

UX Explainability: Holons, explicit suggestions, contextual carousels.

Monetisation Explainability: Ad and vendor transparency and management controls.

Experience Controls: hard & soft affinity controls, contextual SERP layouts.

Explainability & customer analytics

Relevance

Customer Affinity-based personalisation (search, PLP, recommendations); favourite filters; saved searches and alerts.

MyFeed: Personalised product feeds.

Product Tagging to enrich product feed with Semantics and LLM from your own customer data embeddings.

Merchandising: AI-powered automatic synonyms, intent clustering, product substitutions and bundles.

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Privacy

My Data: Decentralised personal data storage (past purchases, search history, affinities).

My Insights: Savings metrics, Brand Value and Loyalty metrics (i.e., carbon footprint, waste, recycling, donations, sourcing).

Explicit Profiling: make profiling conversational and fun using quizzes, swipes, and gamification.

Demand-driven Monetisation & Retail Media.

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PURCHASE HISTORY POC

Poc
“Empathy folks have been instrumental in helping us ideate and co-build a prototype of the My Orders search experience that simplifies item-reordering”

Jesús de los Bueis

Ecommerce IT Director
Carrefour Spain

PARTNERS

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