A panel discussion with experts from industry and academia.
A panel discussion with experts from industry and academia.
How can social media be the next big revenue accelerator for ecommerce sales while trust in social media is in steady decline? We’ll look into different social media privacy settings: How can we feel safe and share personal comments and pictures in a space that tracks us and invades our privacy? Will enhanced privacy settings help solve the problems, or protect trolls and amplify cyber-mobbing activities?
For businesses whose transactions are built on trust, is achieving commercial growth on these platforms a balancing act, or does it actually offer new opportunities to re-establish customer trust and build stronger relationships?
Christina Dinar is a researcher at the Leibniz Institute for Media Research / Hans-Bredow-Institut. She’s led digital projects on anti-discrimination online as a designated expert on solutions addressing hate speech and was Deputy Director of the Centre for Internet and Human Rights (CIHR). More about Christina
Pernille Tranberg is an independent speaker and advisor in data democracy, data ethics, data understanding and digital self-defence. She co-founded DataEthics.eu, teaches data understanding (dataforståelse.dk in Danish) and researches ethics (dataforgood.science). Pernille has written eight books, including bestseller Fake It. More about Pernille
Caroline Helbing is an ecommerce analyst and communications strategist with over 15 years of experience in online retail. She developed and marketed shopping cart software as a head of product and taught online retailers about sales channels and customer experience. Today, she works as a publisher and media producer, consulting ecommerce players on content strategy and storytelling. More about Caroline