How can social media be the next big revenue accelerator for ecommerce sales while trust in social media is in steady decline? We’ll look into different social media privacy settings: How can we feel safe and share personal comments and pictures in a space that tracks us and invades our privacy? Will enhanced privacy settings help solve the problems, or protect trolls and amplify cyber-mobbing activities?

For businesses whose transactions are built on trust, is achieving commercial growth on these platforms a balancing act, or does it actually offer new opportunities to re-establish customer trust and build stronger relationships?