Created by Pedro Ondiviela ยท last update June 3, 2020
Contextualize API provides access to user behavioural data that can be used to improve search results ranking.
The data provided by this API addresses different use cases:
context per query: user interaction data utilizing index field signals and products
context per category: product-based interaction weights per category
Each Empathy project has an INSTANCE_ID assigned. This ID will be required in any of the contextualize methods available and will be provided by your Account Manager or by the Empathy Support Team.
Once you have an INSTANCE_ID, the next step is to activate the contextualisation for your searches.
Our integrations experts will setup the most interesting fields for each use case and, from that moment, interactions and searches of each user will generate a totally anonymous preference profile that will allow personalising the results.
In case empathy frontend is used, the integration is already included. Otherwise implementation of tagging events needed.
Once contexts have been activated you can start using the endpoints listed underneath